# View payment notifications
source: https://developer.mastercard.com/unified-installments/documentation/experience-design-guide/pre-approved-offers-in-lender-app/design/view-payment-notifications/index.md

### Payment notification scenarios {#payment-notification-scenarios}

Once a plan is activated, payment are made automatically, using the payment method selected by the user. We recommend that the user receive notifications regarding the following scenarios:

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**Scenario 1: Payment due**

Notify the users at least 3 days before the payment due date

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**Scenario 2: Payment received**

Notify the user when a payment is received successfully

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**Scenario 3: Payment failed**

Notify the user when auto payments fail. Include reasons when available. Suggest using an alternate method of payment and give instructions on how to make that change.

### UX Journey {#ux-journey}

For the best viewing experience of the UX journey, click the **full screen mode** option or **zoom** using the controls located on the right.

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Next: [Change payment method](https://developer.mastercard.com/unified-installments/documentation/experience-design-guide/pre-approved-offers-in-lender-app/design/change-payment-method/index.md)