# Retrieve Items
source: https://developer.mastercard.com/traditional-fulfillment-service/documentation/experience-design-guide/design/retrieve-items/index.md

### User is in their rewards site and can see specific items as a redemption option {#user-is-in-their-rewards-site-and-can-see-specific-items-as-a-redemption-option}

The rewards website can pull information on the various items Mastercard has available for redemption. Items are based on Mastercard's redemption catalog. An example of an item is a specific brand's gift card.

### UX journey {#ux-journey}

Tip: Access the [Figma file](https://www.figma.com/design/zsJhTpIKQUuz9oh5HHUhuW/TF-User-Journey?node-id=0-1&t=A91f0H54iWYFePki-1) for this experience to duplicate and customize in your own environment.

For the best viewing experience of the UX journey, click the **full screen mode** option or **zoom** using the controls located on the right.

### Flow diagram {#flow-diagram}

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Note: Mastercard APIs used in this experience:

* [Retrieve Catalogs](https://developer.mastercard.com/traditional-fulfillment-service/documentation/api-reference/#tag/catalogs/operation/getCatalogs)
* [Retrieve Catalog Items](https://developer.mastercard.com/traditional-fulfillment-service/documentation/api-reference/#tag/catalogs/operation/getItems)

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Next: [Moments that Matter](https://developer.mastercard.com/traditional-fulfillment-service/documentation/experience-design-guide/momentsthatmatter/index.md)