# TOE PDF Reports API Error Codes
source: https://developer.mastercard.com/riskrecon-api/documentation/code-and-formats/rrecon-srv-error-cds/toe-pdf-reps-err-cds/index.md

### 4xx - TOE PDF Reports API Error Codes {#4xx---toe-pdf-reports-api-error-codes}

| Sr.No. | Reason Code |           Description           |                                                                                                          Resolution Tip                                                                                                           |
|--------|-------------|---------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 1      | BAD_REQUEST | We couldn't handle your request | Enter the correct `request_id` and try again. Refer to the [API YAML Specification](https://developer.mastercard.com/riskrecon-api/documentation/api-reference/index.md) for more information.                                    |
| 2      | NOT_FOUND   | File not currently found on S3  | Please wait for the report to be processed completely before trying to download. Refer to the [API YAML Specification](https://developer.mastercard.com/riskrecon-api/documentation/api-reference/index.md) for more information. |

