# Mastercard Loyalty Management
source: https://developer.mastercard.com/points-activity-service/product/mastercard-loyalty-management/index.md

### Benefits {#benefits}

Deliver a convenient, secure, and real-time way to incorporate consumer-level changes into a rewards program.
![Deliver in real time](https://static.developer.mastercard.com/content/points-activity-service/uploads/deliver_in_real_time.svg)

###### Deliver in real time {#deliver-in-real-time}

Incorporate real-time services to add, update, or request consumer-level details such as point balance or profile details.
![Increase efficiency](https://static.developer.mastercard.com/content/points-activity-service/uploads/increase_efficiency.svg)

###### Increase efficiency {#increase-efficiency}

Reduce the amount of time and costs associated with sending account updates to multiple systems.
![Facilitate digital enablement](https://static.developer.mastercard.com/content/points-activity-service/uploads/facilitate_digital_enablement.svg)

###### Facilitate digital enablement {#facilitate-digital-enablement}

Enhance the consumer experience across any digital touchpoint using our APIs.

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### Deliver a convenient and secure way to operate a Loyalty Program {#deliver-a-convenient-and-secure-way-to-operate-a-loyalty-program}

Mastercard Loyalty Management provides valuable insights into a rewards program such as real-time point balance, transaction details, or the ability to incorporate consumer-level updates.
![Fully integrated](https://static.developer.mastercard.com/content/points-activity-service/uploads/fully_integrated.svg)

###### A fully integrated API experience {#a-fully-integrated-api-experience}

Programs in which the issuer or merchant hosts the entire user experience using our APIs.
![APIs to support](https://static.developer.mastercard.com/content/points-activity-service/uploads/APIs_to_support.svg)

###### APIs to support use cases {#apis-to-support-use-cases}

Programs where Mastercard is hosting the product offering (that is,the issuer or merchant is using Mastercard white-labeled solutions or products) but certain portions are serviced through APIs, such as the display of the rewards point balance.

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###### We offer various services to complete the end-to-end rewards experience. Below are a few examples to highlight the flexibility of each service: {#we-offer-various-services-to-complete-the-end-to-end-rewards-experience-below-are-a-few-examples-to-highlight-the-flexibility-of-each-service}

![Point balance display](https://static.developer.mastercard.com/content/points-activity-service/uploads/point_balance_display.svg)

###### Point balance display {#point-balance-display}

A real-time display of the consumer's point balance, our most commonly used service; expiration of points, if applicable.
![Point adjustments](https://static.developer.mastercard.com/content/points-activity-service/uploads/point_adjustments.svg)

###### Point adjustments {#point-adjustments}

Request point adjustments to service consumers, especially for satisfaction purposes in a customer servicing scenario.
![Enroll consumers](https://static.developer.mastercard.com/content/points-activity-service/uploads/enroll_customers.svg)

###### Enroll consumers {#enroll-consumers}

Initiate a request to enroll a consumer or make changes to their profile details.
![Lost or stolen card](https://static.developer.mastercard.com/content/points-activity-service/uploads/lost_or_stolen.svg)

###### Lost or stolen card {#lost-or-stolen-card}

Allows a rewards program to request a replacement card if a consumer has a lost or stolen card.
![Transaction details](https://static.developer.mastercard.com/content/points-activity-service/uploads/transaction_details.svg)

###### Transaction details {#transaction-details}

Initiate a request for account-level transaction details such as points earned or the accumulated transaction data to build a page such as a rewards summary.

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### Our services {#our-services}

###### Points Activity Service {#points-activity-service}

Receive real-time updates related to a consumer's point activity details.

[Learn more](https://developer.mastercard.com/product/points-activity-service/)

###### Traditional Fulfillment Service {#traditional-fulfillment-service}

Enable or retrieve catalog redemptions and update order status for rewards programs.

[Learn more](https://developer.mastercard.com/product/traditional-fulfillment-service/)

###### Transactions Service {#transactions-service}

Access to account level transaction data such as points earned details or accumulated transaction data.

[Learn more](https://developer.mastercard.com/product/transactions-service/)

###### User Account Management {#user-account-management}

Provide and retrieve real-time updates for a user account's points activity details.

[Learn more](https://developer.mastercard.com/product/user-account-management/)

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