MATCH - Discussions
Help assess risk prior to signing a merchant
Topics 62 Replies 163
Topic Author Replies Last Reply
Hello, Can the reference number which is returned with an API response (TerminationInquiry.Ref) be used to manually resubmit the same request through the Manual MATCH User Interface? I realize that the result is a URL intended for subsequent GET requests via the API ...
Chris Heikkinen 30 Jun 0 -
Hello Siobhan, The MATCH service has now been restored. We validated that the change has resulted a successful traffic as of 06:11 CST Please let me know if you continue to experience any further issues and I will be happy ...
Siobhan Kavanagh 18 May 2 Kyle Williams 18 May
Good Afternoon Ken,  Good catch, we are seeing this same behavior on our end, we are working with our internal teams to solve this issue at this time.  In the meantime if you do have the MATCH service available to you through ...
Ken Hartness 29 Apr 2 Brett Thomson 12 May
Hi Adam, Can you provide me with the Client ID you are using to send in this request so that I may look into this further? When using special characters: You will need to ensure you are calling the correct contenttype and method within ...
Jehson Samante 24 Feb 6 Kyle Williams 16 Apr
I have found your Client ID is not approved for production access to MATCH API . The MATCH API is not currently available for use within Europe. Information regarding this is posted on the Developer Zone on the following link: HERE ...
Yura Vlasishen 15 Apr 1 Kai Wang 15 Apr
Afternoon Ken,  I just sent you an email of what I show as your valid production client and key ID.  Please make sure that the production key I emailed is attached to the production key under ...
Ken Hartness 14 Apr 1 Brett Thomson 14 Apr
Good Afternoon Mahmoudhassan,  What application were you trying to troubleshoot in your code above?  I am a bit thrown off by the destination url going to  I am also not able ...
mahmoud-hassan 08 Apr 1 Brett Thomson 09 Apr
Hi, That will be great that we don't need to do code change. We also did test connectivity on sandbox using ISM channel. It works. Thank you very much for your reply.  Juan
Juan Fu 17 Mar 2 Juan Fu 18 Mar
Thank you so much. That was easy. I guess I missed that in the documentation.&nbsp
evoportland 04 Mar 2 evoportland 05 Mar
Got my answer by email. No, inquiry detail history is not yet available via the API
evoportland 24 Feb 1 evoportland 04 Mar
Nevermind, after investigating further the error was on our end
Braintree Developers 02 Feb 1 Braintree Developers 02 Feb
Afternoon Andres,  Try using the Certificate Request Tool that we provide when your registering your key and the Certificate Request File. This will provide you ...
Andres Ordonez 21 Jan 1 Brett Thomson 26 Jan
Sorry for the delay, there are only two changes listed for the MATCH API in the bulletin: Added By Added On The experience will remain the same if the code is unchanged. Additional changes to the MATCH API will be announced in a future bulletin
Dimitrios Gianninas 10 Nov 3 Peter Caulfield 03 Dec
Hi Andre. The issue has been resolved. Please try to upload your key now. Thank you! Jami
Andre Lyver 26 Nov 3 Jami Markley 01 Dec
seperate product called "Match Premium".  Some people refer to the request for Production access as Premium access, so I guess it's possible that language made it into something you read
Howard Klein 19 Nov 2 Dan Martin 20 Nov
Thanks Dan.  That fixed
Howard Klein 20 Oct 14 Dimitrios Gianninas 10 Nov
case the above was unclear, here is the issue.  When I go to add a production service on the dashboard, I see Match Approved in the dialog.  It offers me the chance to apply for other services but not for Match.  Therefore I am ...
Howard Klein 30 Oct 3 Howard Klein 04 Nov
URL you are using is Production. Have you requested and received approval for MATCH production? The "Add Prod Service" button is found on the top of your Dashboard. If this is your initial development, I would recommend working on Sandbox first, using the URLs ...
Mariesa Bennett 07 Oct 1 Dan Martin 08 Oct
MATCH was indeed down this morning. The issue has been resolved. Apologies for the inconvenience
Heartland Payment Systems 06 Oct 5 Dan Martin 06 Oct
When we ran our regression tests this morning we got a timeout on the connection to the Match sandbox.  Is it down?  Is there an ETA on when it will again be available
Howard Klein 02 Oct 0 -
When sending a request to MasterCard match, there is sometimes an embedded '&' in the input data.  When this occurs we get the following response from MasterCard Match JAXBException occurred : The entity name must immediately follow the '&' in the entity reference.. The entity ...
Howard Klein 30 Sep 0 -
We believe we've resolved all issues with MATCH and are seeing good traffic to the system. Please let me know if you continue to have problems
Siobhan Kavanagh 29 Sep 4 Dan Martin 29 Sep
We can get exact, phonetic or none.  Does this mean that a truncated name would come back as Phonetic if there is a record?  Or would the name be truncated to 60 in your DB as well
Howard Klein 22 Sep 2 Howard Klein 24 Sep
Hello Randy, You will receive an email once your request has been processed. You can reach out to for further information. Thank you, Rachel Gilmor
Umashankar Coppa 20 Jan 6 Rachel Gilmor 24 Sep
Sorry, to access MATCH you need to be a registered MasterCard member; either a registered Acquirer or registered Third Party Process (TPP
Thomas Rones 12 Sep 1 Dan Martin 23 Sep

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