# Onboarding
source: https://developer.mastercard.com/pay-with-rewards/documentation/experience-design-guide/design/white-label-mobile-app/onboarding/index.md

### Existing cardholder is logged into their White Label Mobile App {#existing-cardholder-is-logged-into-their-white-label-mobile-app}

The Pay with Rewards onboarding screen welcomes the cardholder, and they are given an explanation of the program. To begin, they enroll a card, confirm their identity using security questions, and choose a passcode or enable Face ID to access their account. Cardholders agree to the Pay with Rewards' Terms and Conditions and are shown a couple of tutorial screens to get started. Onboarding is that easy.
Note: Onboarding is only part of the white label mobile app since cards would already be available for use when using their banks' existing mobile app or website.   

### UX journey - Onboarding {#ux-journey---onboarding}

Tip: Access the [Figma](https://www.figma.com/design/C4yKUgg7IQ7b3FaFQ9S92h/PWR-Guide-Final-Journeys?node-id=600-15911&t=6iQWfXPL8jiFCN48-4&fuid=1316298999584552659) file for this experience to duplicate and customize in your own environment.

For the best viewing experience of the UX journey, click the **full screen mode** option or **zoom** using the controls located on the right.

### Flow diagram {#flow-diagram}

For the best viewing experience of the UX journey, click the **full screen mode** option or **zoom** using the controls located on the right.

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Next: [Add a New Card](https://developer.mastercard.com/pay-with-rewards/documentation/experience-design-guide/design/white-label-mobile-app/add-new-card/index.md)