# 1000, 1001, 1002, 1004, 1005, 1009, 1010, 1011, 1012, and 14030
source: https://developer.mastercard.com/open-finance-us/documentation/errors/request/unexpected-system-issue/1000-1001-1002-1004-1005-1009-1010-1011-1012-14030/index.md

|           Title           |                                                                                               Details                                                                                                |
|---------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Error Codes**           | 1000, 1001, 1002, 1004, 1005, 1009, 1010, 1011, 1012, and 14030                                                                                                                                      |
| **Remediation Category**  | Report or Escalate for Investigation                                                                                                                                                                 |
| **HTTP Status**           | 400 or 500                                                                                                                                                                                           |
| **Data Connect Alert**    | Not applicable.                                                                                                                                                                                      |
| **End User Message**      | Suggested end user message - "We have encountered an error in our internal system."                                                                                                                  |
| **Error Message**         | We have encountered an error in our internal system. Please submit a [support ticket](https://developer.mastercard.com/open-finance-us/documentation/support/index.md#create-a-support-case-in-scm). |
| **Common Causes**         | Due to an unexpected system issue, data request cannot be completed.​                                                                                                                                |
| **Troubleshooting Steps** | Submit a [support ticket](https://developer.mastercard.com/open-finance-us/documentation/support/index.md#create-a-support-case-in-scm) for troubleshooting.                                         |
| **Retriable by End User** | No.​                                                                                                                                                                                                 |

[Full Error List](https://developer.mastercard.com/open-finance-us/documentation/errors/error-list/index.md) \| [Request Errors](https://developer.mastercard.com/open-finance-us/documentation/errors/request-errors/index.md)