# 949
source: https://developer.mastercard.com/open-finance-us/documentation/errors/error-codes/949/index.md

This error occurs when the end user's bank account is no longer recoverable.

|             Title             |                                                                                                                                                       Details                                                                                                                                                        |
|-------------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Aggregation Status Code**   | 949                                                                                                                                                                                                                                                                                                                  |
| **Remediation Category**      | Re-Authenticate or Provide Additional Information                                                                                                                                                                                                                                                                    |
| **HTTP Status**               | 404                                                                                                                                                                                                                                                                                                                  |
| **Error Type**                | Account Error                                                                                                                                                                                                                                                                                                        |
| **Data Connect Alert**        | No associated alert.                                                                                                                                                                                                                                                                                                 |
| **Error Message**             | Accounts are in error status and can not be recovered in any way. Delete these accounts.                                                                                                                                                                                                                             |
| **Common Causes**             | This error indicates that the account was valid when initially added or linked. However, the account is no longer valid or available, making recovery impossible.                                                                                                                                                    |
| **Troubleshooting Steps**     | We cannot retrieve any data for this account as the account is non-recoverable. Your application should have a mechanism to handle this by [deleting access to the customer account](https://developer.mastercard.com/open-finance-us/documentation/products/manage/account-aggregation/index.md#deleting-accounts). |
| **Data Connect Fix Eligible** | No.                                                                                                                                                                                                                                                                                                                  |
| **Retriable by End User**     | No.                                                                                                                                                                                                                                                                                                                  |
| **Access to Latest Data**     | You cannot access the latest data for this account as it is no longer available.                                                                                                                                                                                                                                     |

[Full Error List](https://developer.mastercard.com/open-finance-us/documentation/errors/error-list/index.md) \| [Account Errors](https://developer.mastercard.com/open-finance-us/documentation/errors/account-errors/index.md)