# 90004
source: https://developer.mastercard.com/open-finance-us/documentation/errors/error-codes/90004/index.md

This error occurs when the available balance hasn't been captured.

|             Title             |                                                                                                                                                         Details                                                                                                                                                         |
|-------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Error Code**                | 90004                                                                                                                                                                                                                                                                                                                   |
| **Remediation Category**      | Invalid Input                                                                                                                                                                                                                                                                                                           |
| **HTTP Status**               | 404                                                                                                                                                                                                                                                                                                                     |
| **Error Type**                | Request Error                                                                                                                                                                                                                                                                                                           |
| **Data Connect Alert**        | No associated alert.                                                                                                                                                                                                                                                                                                    |
| **Error Message**             | Available balance has not been captured yet.​                                                                                                                                                                                                                                                                           |
| **Common Causes**             | This error can occur when you attempt to retrieve [live account balance](https://developer.mastercard.com/open-finance-us/documentation/api-reference/index.md#GetAvailableBalanceLive).                                                                                                                                |
| **Troubleshooting Steps**     | Before calling the [Get Available Balance - Live](https://developer.mastercard.com/open-finance-us/documentation/api-reference/index.md#GetAvailableBalanceLive) endpoint, attempt to call the [Get Available Balance](/documentation/api-reference/##GetAvailableBalance), that retrieves cached account balance data. |
| **Data Connect Fix Eligible** | No.                                                                                                                                                                                                                                                                                                                     |
| **Retriable by End User**     | No.                                                                                                                                                                                                                                                                                                                     |
| **Access to Latest Data**     | You will be unable to retrieve the latest data until the issue is resolved.                                                                                                                                                                                                                                             |

[Full Error List](https://developer.mastercard.com/open-finance-us/documentation/errors/error-list/index.md) \| [Request Errors](https://developer.mastercard.com/open-finance-us/documentation/errors/request-errors/index.md)