# 24553
source: https://developer.mastercard.com/open-finance-us/documentation/errors/error-codes/24553/index.md

This error occurs when a specific transaction is not found.

|             Title             |                                                                                                                           Details                                                                                                                           |
|-------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Error Code**                | 24553                                                                                                                                                                                                                                                       |
| **Remediation Category**      | Invalid Input                                                                                                                                                                                                                                               |
| **HTTP Status**               | 404                                                                                                                                                                                                                                                         |
| **Error Type**                | Request Error                                                                                                                                                                                                                                               |
| **Data Connect Alert**        | No associated alert.                                                                                                                                                                                                                                        |
| **Error Message**             | Transaction not found.                                                                                                                                                                                                                                      |
| **Common Causes**             | This error can occur when : * You attempt to retrieve deleted transactions for an inactive customer * You use an invalid customer ID or account ID.                                                                                                         |
| **Troubleshooting Steps**     | Use a valid identifier that corresponds to an active account or customer. Ensure that the transaction you're looking for has already been posted by the financial institution. Transactions that are still pending may not appear until they are finalized. |
| **Data Connect Fix Eligible** | No.                                                                                                                                                                                                                                                         |
| **Retriable by End User**     | No.                                                                                                                                                                                                                                                         |
| **Access to Latest Data**     | You will be unable to retrieve the latest data until the issue is resolved.                                                                                                                                                                                 |

[Full Error List](https://developer.mastercard.com/open-finance-us/documentation/errors/error-list/index.md) \| [Request Errors](https://developer.mastercard.com/open-finance-us/documentation/errors/request-errors/index.md)