# 10001
source: https://developer.mastercard.com/open-finance-us/documentation/errors/error-codes/10001/index.md

This error occurs when the request is malformed or incorrect.

|             Title             |                                                                              Details                                                                              |
|-------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Error Code**                | 10001                                                                                                                                                             |
| **Remediation Category**      | Invalid Input                                                                                                                                                     |
| **HTTP Status**               | 401                                                                                                                                                               |
| **Error Type**                | Request Error                                                                                                                                                     |
| **Data Connect Alert**        | No associated alert.                                                                                                                                              |
| **Error Message**             | Invalid credentials.                                                                                                                                              |
| **Common Causes**             | This error occurs when the secret you've used in your request is invalid or is not associated to your partnerId.                                                  |
| **Troubleshooting Steps**     | Double-check the secret you are using in your requests is associated to your partnerId. Ensure that there are no typos or spaces before or after the credentials. |
| **Data Connect Fix Eligible** | No.                                                                                                                                                               |
| **Retriable by End User**     | No.                                                                                                                                                               |
| **Access to Latest Data**     | You cannot access the latest data until the issue is resolved.                                                                                                    |

[Full Error List](https://developer.mastercard.com/open-finance-us/documentation/errors/error-list/index.md) \| [Request Errors](https://developer.mastercard.com/open-finance-us/documentation/errors/request-errors/index.md)