# 325
source: https://developer.mastercard.com/open-finance-au/documentation/errors/accounterrors/325/index.md

This error occurs if an API call is made for an account that is currently undergoing data refresh.

|            Title            |                                                                                                                                                                                                                                                                               Details                                                                                                                                                                                                                                                                               |
|-----------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Aggregation Status Code** | 325                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Remediation Category**    | Retry Later                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| **HTTP Status**             | 500                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Data Connect Alert**      | We're unable to establish a connection to your financial institution. Try again later. (325)​ ![325](https://static.developer.mastercard.com/content/open-finance-au/uploads/325-1.png)                                                                                                                                                                                                                                                                                                                                                                             |
| **Error Message**           | The account is currently being aggregated. Call the [Get Customer Account](https://developer.mastercard.com/open-finance-au/documentation/api-reference/index.md#GetCustomerAccounts) endpoint periodically to view the account status. The refresh operation is complete when `aggregationStatusCode` is 0 and `aggregationSuccessDate` is greater than or equal to `aggregationAttemptDate`.​                                                                                                                                                                     |
| **Common Causes**           | This error occurs when a recent request to retrieve latest data coincides with an ongoing data synchronization for the same account. A new refresh cannot be initiated until the current one completes. This is a common scenario when multiple refresh requests are sent in a short period.​​                                                                                                                                                                                                                                                                      |
| **Troubleshooting Steps**   | * **Wait and retry**: Wait for a short period before retrying the request. This gives the current refresh operation time to complete. * **Check account status** : Call the [Get Customer Account](https://developer.mastercard.com/open-finance-au/documentation/api-reference/index.md#GetCustomerAccounts) endpoint periodically to view the account status. When the data refresh process is successfully completed, `aggregationStatusCode` will return value as 0 and `aggregationSuccessDate` will be greater than or equal to the `aggregationAttemptDate`. |
| **Retriable by End User**   | No.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| **Access to Latest Data**   | You can access the latest data once the data refresh is completed.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |

[Full Error List](https://developer.mastercard.com/open-finance-au/documentation/errors/error-list/index.md)