# Non-Traditional Customers: Retrieve Inquiry
source: https://developer.mastercard.com/onboard-risk-check/documentation/use-cases/non-traditional-customers/non-traditional-retrieve-inquiry/index.md

Note: This section is only for the Non-Traditional Customers.

## Using ORC {#using-orc}

The Onboard Risk Check Retrieve Inquiry endpoint should be used once a customer has successfully called the [Initiate Inquiry endpoint](https://developer.mastercard.com/onboard-risk-check/documentation/use-cases/non-traditional-customers/non-traditional-initiate-inquiry/index.md) and received an Inquiry Reference Number (IRN). The IRN is needed to call back and review the results.

^[1](https://developer.mastercard.com/onboard-risk-check/documentation/use-cases/non-traditional-customers/non-traditional-retrieve-inquiry/index.md#fn:1)^IRNs received by submitting an inquiry directly on the user interface are also supported by the Retrieve Inquiry endpoint.{#fnref:1}

Retrieve Inquiry results will help a customer make quicker, more informed decisions during merchant onboarding. Key data points returned include:

* Cyber Risk rating
  * Overall Cyber Risk score.
  * 9 Security Domain ratings.
* Sanctions Screening
  * Match Status.
  * Relevancy Score.
  * Links to relevant content.
* Business Identity Verification
  * 3 possible returned results on data inputted:
    * Match: Indicates that a match between the input and the database has been found.
    * No Match: Indicates that a match between the input and the database could not be found.
    * Missing: Indicates that an input was either missing from the user or in the database.
  * Business Status: "Active" or "Inactive".  

The IRN will only be available for 30 days. Once expired, a new inquiry will need to be submitted.
Diagram non-trad-retrieve-inquiry

1. You can **NOW** request the risk rating report for all data providers.
2. You can use `options` parameter to specify the data providers.   

> **Please use below IRNs to see example response payloads for the GET /inquiries/inquiry_reference_number endpoints.**

| **Serial No.** |        **IRN**        | **Response Code** |                      **Response**                       |
|----------------|-----------------------|-------------------|---------------------------------------------------------|
| 1              | ORC-09287349023423423 | 200 OK.           | Successful Inquiry Results for enquired data providers. |
| 2              | ORC-09287349023423424 | 404 NOT FOUND.    | Error Scenarios.                                        |


API Reference: `GET /inquiries/{inquiry_reference_number}`

To get a better understanding of the implementation and related error scenarios of this use case, please refer below sections:

* [Non-Traditional Customers: Onboard Risk Check API onboarding](https://developer.mastercard.com/onboard-risk-check/tutorial/non-traditional-orc-inquiries/index.md).
* [Non-Traditional Customers: Code and Formats](https://developer.mastercard.com/onboard-risk-check/documentation/code-and-formats/non-traditional/index.md).

<br />

Note: Certain inquiry types are prohibited in certain countries. If your business/entity is located in a restricted country for an inquiry type, you will receive "null" in the results for that inquiry type.

*** ** * ** ***

1. Future capabilities. [↩︎](https://developer.mastercard.com/onboard-risk-check/documentation/use-cases/non-traditional-customers/non-traditional-retrieve-inquiry/index.md#fnref:1)

   {#fn:1}
{#fn:1}