# Retrieving Transactions Associated to a Token
source: https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokentransactions-use-case/index.md

A consumer calls their bank to dispute a transaction. The Transactions API provides a list of transactions associated with a token during the last 30 days, allowing the transaction in question to be identified and retrieved.
Diagram obtain-transactions

#### Steps: {#steps}

1. The cardholder contacts the issuer's Customer Service to dispute a tokenized transaction.
2. The CSR uses the `/{id}/search` request to find the token.
3. The `/{id}/search` response provides a list of tokens with TURs.
4. The CSR identifies the required token and sends the TUR on the `/{id}/transaction` endpoint.
5. Once the transactions are retrieved, MDES sends the list of transactions to the issuer.

### Endpoint {#endpoint}


API Reference: `GET /{id}/search`


API Reference: `GET /{id}/transactions`

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Refer to the [integration tutorial](https://developer.mastercard.com/mdes-customer-service/documentation/tutorials/tutorial-7/index.md) for details on on how to use these endpoints for retrieving transactions associated with a token.