# Use Cases
source: https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/index.md

##### In this section, we will explore specific scenarios that require the use of MDES Customer Service APIs. {#in-this-section-we-will-explore-specific-scenarios-that-require-the-use-of-mdes-customer-service-apis}

[Token Activation](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokenactivate-use-case/index.md)

Token Activation is a process that involves activating and managing tokens for authentication purposes. It includes the following use cases:

* [Activating a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokenactivate-use-case/index.md#activating-a-token)
* [Resending Token Activation Code](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokenactivate-use-case/index.md#resending-token-activation-code)
* [Retrieving Token Activation Methods](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokenactivate-use-case/index.md#retrieving-token-activation-methods)

[Token Life Cycle Management](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokensuspend-use-case/index.md)

Token Life Cycle Management involves performing various actions on tokens to manage their lifecycle. It includes the following use cases:

* [Suspending a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokensuspend-use-case/index.md#suspending-a-token)
* [Unsuspending a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokensuspend-use-case/index.md#unsuspend-a-token)
* [Deleting a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokensuspend-use-case/index.md#deleting-a-token)
* [Updating a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokensuspend-use-case/index.md#updating-a-token)

[Retrieving Transactions Associated to a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokentransactions-use-case/index.md)

Retrieve transactions performed by a token.

[Retrieving Information on Status History of a Token](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/tokenstatushistory-use-case/index.md)

Retrieve the list of actions that have been performed on a particular token.

[Notify Cardholder Authentication Decision](https://developer.mastercard.com/mdes-customer-service/documentation/use-cases/notifyauthenticationdecision-use-case/index.md)

Notify MDES of cardholder authentication results for post-tokenization authentication.

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