# Release Notes October 2024
source: https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md

## Release Change Summary {#release-change-summary}

MDES Customer Service API has been enhanced as part of the September 2024 platform release.

The Token Activate API will now allow the re-activation of a previously-deleted device token if:

* the token was deleted by the consumer from their device (consumer app deleted - `TokenDeletedFromConsumerApp`=true)
* the cardholder provisions the same PAN to the same device within a specified number of days; default value is 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days.{#fnref:1}

The Search API can be used to identify consumer app deleted tokens going through reprovisioning in the following ways:

* **Change 1** : The device tokens that are deleted by consumers will remain active in MDES for 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days. In this timeframe, the Search API will return `CurrentStatusCode` = "U - Unmapped" until 1st May 2025 for a token that is going through reprovisioning and subsequent reactivation within 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days. After which change 2 will take into effect.{#fnref2:1}
* **Change 2** : The device tokens that are deleted by consumers will remain active in MDES for 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days. In this timeframe, the Search API will return `CurrentStatusCode` = "A - Active".{#fnref3:1}

## Release Dates {#release-dates}

* Change 1 (Production): 15 October 2024
* Change 2 (Production): 1 May 2025

## Release Details {#release-details}

Note: There is no change in the API specification.

### Change 1: Returning Unmapped status {#change-1-returning-unmapped-status}

From the effective date, for a consumer app deleted token going through reprovisioning that requires a reactivation within the 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days, the Search API will return the following values:{#fnref4:1}

* `CurrentStatusCode` = "U - Unmapped"
* `TokenDeletedFromConsumerApp`=true

This is to support issuer partners who have coded to expect `CurrentStatusCode` = "U - Unmapped" in Search API response for any token that requires activation as part of the provisioning process. This value will be returned until 1st May 2025, after which change 2 will take into effect.
Diagram reactivate-1
API Reference: `GET /{id}/search`

### Change 2: Returning Active status {#change-2-returning-active-status}

From the effective date, the Search API will return the following values for a consumer app deleted token remaining Active in MDES for 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days and going through reprovisioning:{#fnref5:1}

* `CurrentStatusCode` = "A - Active"
* `TokenDeletedFromConsumerApp`=true

Issuer partners must be prepared to process `CurrentStatusCode` = "A - Active" in the Search API response for a consumer app deleted token that requires activation as part of the reprovisioning process.
Diagram reactivate-2
API Reference: `GET /{id}/search`

## Issuer Impact {#issuer-impact}

### Existing and New Implementations {#existing-and-new-implementations}

**15 October 2024**
As mentioned in [GLB9285.1](https://techdocs.mastercard.com/bundle/m_an9285_en-us/page/ukm1709537822613.html), any device token that is deleted by a cardholder will remain as Active (Deleted from Device) in MDES for a default of 95^[1](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fn:1)^ days with `CurrentStatusCode` = "U - Unmapped" returned in the Search API response, unless otherwise [configured by the issuer](https://techdocs.mastercard.com/bundle/m_MIIG/page/xph1726526943376.html).{#fnref6:1}

**By 1st April 2025**

* Existing issuers are required to opt-in to continue receiving the "Unmapped" status from MDES Customer Service API Search during token reprovisioning. Contact CIS, Mastercard account manager or Digital Support for details of opting in.
* New issuers onboarded after 1st April 2025 will receive the "Unmapped" status from MDES Customer Service API Search during token reprovisioning until 1st May 2025 (as per the Change 1 details above) but will not have the option to opt-in to continue receiving this status.

**By 1st May 2025**

* Existing issuers who do not opt-in or use their own customer service tools and are expecting an "Unmapped" status code response before activation must update their systems to use the following combination of values to identify tokens that are going through reprovioning.
  * `CurrentStatusCode` = "A - Active"
  * `ProvisioningStatusCode` = "A - Awaiting Activation"
  * `TokenDeletedFromConsumerApp` = "True"
* New issuers onboarded after on or after 1st April 2025 will receive the "Active" status from MDES Customer Service API Search during token reprovisioning.

*** ** * ** ***

1. As configured in the Consumer Delete Days field. Refer to [Configuring Reuse of Tokens](https://techdocs.mastercard.com/bundle/m_MIIG/page/xph1726526943376.html). Refer to the announcement [GLB 9285.1 MDES Provisioning Enhancements for Device Wallets](https://techdocs.mastercard.com/bundle/m_an9285_en-us/page/ukm1709537822613.html) for further details on this functionality . [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref1:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref2:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref3:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref4:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref5:1) [↩︎](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md#fnref6:1)

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