# Pre-release Notes November 2026
source: https://developer.mastercard.com/mdes-customer-service/documentation/release-history/pre-release-nov2026/index.md

## Release Change Summary {#release-change-summary}

MDES Customer Service has been enhanced to simplify token reprovisioning and provide greater control over token reuse. The Search API will return a token's status as "Deleted" instead of "Active" for the token that was deleted from a device wallet.

## Release Dates {#release-dates}

* MTF - 23 September 2026
* Production - 10 November 2026

## Change 1: Change in Token Status {#change-1-change-in-token-status}

For reprovisioning scenarios, currently, when you search for a token that was deleted from a device wallet, MDES returns the status either as "Active" or "Unmapped" depending on your implementation. This was originally announced in the [October 2024 release notes](https://developer.mastercard.com/mdes-customer-service/documentation/release-history/release-notes-sep2024/index.md).
However, with this change, the device tokens that are deleted from a device wallet will have the status updated to "Deactivated (Deleted from Device)" to correctly reflect the token status.

The Search API will return the following values for a token deleted from a device wallet:

* `CurrentStatusCode = "D - Deleted"`
* `TokenDeletedFromConsumerApp=true`

Issuers must be prepared to process `CurrentStatusCode = "D -- Deleted"` in the Search API response for a token deleted from a device wallet that requires deactivation as part of the reprovisioning process.
Diagram reactivate-3 Note: There is no change in the API specification.

## Impact {#impact}

Refer to the table below to determine the action required.

### Existing Issuers {#existing-issuers}

| Token status during reprovisioning |                                                                                                                                               Action required                                                                                                                                               |
|------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Active                             | If you wish to continue receiving this status, opt out before October 16, 2026. To opt out, create a case in the [Support Case Management](https://www.mastercardconnect.com/case-mgmt/) app on on Mastercard Connect. If you do not opt out, you will receive the updated status as described in change 1. |
| Unmapped                           | No change. You will continue to receive the "Unmapped" status.                                                                                                                                                                                                                                              |

### New Issuers {#new-issuers}

New issuers will need to support both "Active" and "Deleted" statuses. You will receive the "Active" status until this change is live in Production.

### References {#references}

* [GLB 13564.1 MDES Enhancements for Token Reuse and Provisioning of Deleted Tokens](https://trc-techresource.mastercard.com/r/bundle/m_an13564_en-us/page/d/en-US/unq0851129186372.html)