# Tutorials
source: https://developer.mastercard.com/mastercom-extended/documentation/tutorialsandguides/index.md

## Tutorials {#tutorials}

### Transactions {#transactions}

This tutorial demonstrates how issuers or acquirers can search for transactions.   


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/seachtrans/index.md)  

### Claims {#claims}

This tutorial demonstrates the process of an issuer or acquirer creating a claim, retrieving a list of claims, and retrieving claim details.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/claims/index.md)  

### Initiate disputes {#initiate-disputes}

This tutorial demonstrates the process of an issuer initiating a dispute and first chargeback.  

[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/disputeinitiate/index.md)  

### Chargebacks {#chargebacks}

This tutorial demonstrates how to acknowledge or reverse a chargeback.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/chargebacks/index.md)  

### Representments {#representments}

This tutorial demonstrates the process for creating a representment in response to a first chargeback, acknowledging a representment, and reversing a representment.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/representment/index.md)  

### Reports {#reports}

This tutorial demonstrates the process of an acquirer or issuer searching, creating, and obtaining reports.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/reports/index.md)  

### Documents {#documents}

This tutorial demonstrates the process of an acquirer or issuer managing documentation for dispute events.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/documents/index.md)  

### Queues {#queues}

This tutorial demonstrates how issuers and acquirers retrieve a list of all queues and their fields, retrieve fields for a specific queue, retrieve list of claims in a queue, and obtain a list of queue names, ids and fields.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/queues/index.md)  

### Pre-arbitration and arbitration case filing {#pre-arbitration-and-arbitration-case-filing}

This tutorial demonstrates how senders and receivers manage pre-arbitration and arbitration cases.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/casefilingarb/index.md)  

### Pre-compliance and compliance case filing {#pre-compliance-and-compliance-case-filing}

This tutorial demonstrates how senders and receivers manage pre-compliance and compliance cases.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/casefilingcomp/index.md)  

### Case filing documents {#case-filing-documents}

This tutorial demonstrates how senders and receivers manage documents for pre-arbitration, arbitration, pre-compliance or compliance cases.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/casefilingdocuments/index.md)  

### Submit fraud {#submit-fraud}

This tutorial demonstrates how to submit confirmed fraud to Mastercom Extended for submission to the Fraud and Loss Database.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/fraud/index.md)  

### Send Payment dispute processing {#send-payment-dispute-processing}

This tutorial demonstrates the process of creating a Send Payment dispute, responding to a posting status Send Payment dispute, or responding to a Send Payment dispute.  


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/send/index.md)  

### Mastercom Extended API Client Generation Tutorial {#mastercom-extended-api-client-generation-tutorial}

This tutorial demonstrates how to create a simple Java program to make an API call to the Mastercom Extended Sandbox environment.   


[View tutorial](https://developer.mastercard.com/mastercom-extended/tutorial/clientgeneration/index.md)