# Default and Customized Card Lifecycle Management
source: https://developer.mastercard.com/mastercard-processing-core/documentation/guides/default-management/index.md

Various events drive the card lifecycle. Some events are anticipated (for example, expiration), and others are unpredictable (for example, card loss or fraud). The actions that respond to these events are discussed in the [Issuing a Card](https://developer.mastercard.com/mastercard-processing-core/documentation/guides/issuing-card/index.md), [Stolen, Damaged or Lost Card Replacement](https://developer.mastercard.com/mastercard-processing-core/documentation/guides/stolen-replacement/index.md), and [About-to-Expire Card Renewal](https://developer.mastercard.com/mastercard-processing-core/documentation/guides/card-renewal/index.md) sections. Virtual cards introduce an extra layer to the cardholder experience, and system configuration for these must be managed carefully.

Virtual and physical cards are different forms of the same card. In practice, a physical card is a virtual card sent to the personalization file and has a physical form which means it can be used in an additional way. Physical and virtual cards have the same card usage functionalities. They can be tokenized, used for online transactions, and added to a digital wallet. Physical cards also support contact payments.

The digital-first setup allows you to issue a virtual card and then a physical card upon request. This approach creates many use cases and allows multiple product setups.

Issuers must decide:

* Which type of card can be renewed - physical, virtual, or both?
* What will happen to the old card after a renewal is issued? Will it remain active until its expiry date, or will it be deactivated after the activation of the renewal is complete?

The following are additional card-issuing scenarios.

## Issue a Physical Card as a Duplicate to an Existing Virtual Card {#issue-a-physical-card-as-a-duplicate-to-an-existing-virtual-card}

The virtual card is closed after the physical card is activated. In the Card Management System (CMS), the virtual card with the lowest sequence number changes to `Closed` in the `status` field of the `Plastic` object. For more information, refer to [Issue a Physical Card to an Existing Virtual Card](https://developer.mastercard.com/mastercard-processing-core/documentation/guides/issuing-card/index.md#issue-a-physical-card-to-an-existing-virtual-card).

### Impact {#impact}

The cardholder receives a physical card that shares all the functionalities of the virtual card. The physical card has the same credentials, Primary Account Number (PAN), expiry date, and CVC2. From the cardholder's perspective, it is the same card.

## Renew a Physical Card with a New Virtual Card {#renew-a-physical-card-with-a-new-virtual-card}

Virtual cards are issued in `Active` status; therefore, physical cards are closed immediately after the virtual card is issued. In the CMS, the physical card changes to `Closed` in the `status` field of the `Plastic` object. For more information, refer to [Renew a Physical Card with a Virtual Card](https://developer.mastercard.com/mastercard-processing-core/documentation/guides/card-renewal/index.md#renew-a-physical-card-with-a-virtual-card).

### Impact {#impact-1}

By default, the cardholder loses part of their payment functionalities immediately after a virtual card is issued.

You can configure the CMS to keep an old physical card active and usable until its expiry date.

## Renew a Virtual Card with a New Physical Card {#renew-a-virtual-card-with-a-new-physical-card}

Physical cards are issued in `Locked` status. This indicates that issuing a physical card does not affect the virtual card until the new physical card is activated. After the physical card is activated, the virtual card changes to `Closed` status and new transactions cannot be processed.

## Renew a Virtual Card with a New Virtual Card {#renew-a-virtual-card-with-a-new-virtual-card}

The virtual card is issued in `Active` status; therefore, the old virtual card is closed after the new virtual card is issued. The issuer must notify the cardholder that a new virtual card is being issued and provide the new card details.