# Scenario 3.1: Consumer adds a new card, and is prompted to add missing profile details
source: https://developer.mastercard.com/mastercard-checkout-solutions/tutorial/returninguser_unrecognized_ui/scenario-4/index.md

### Scenario 3.1: Consumer adds a new card, and is prompted to add missing profile details {#scenario-31-consumer-adds-a-new-card-and-is-prompted-to-add-missing-profile-details}

![Returning consumer on a new device](https://static.developer.mastercard.com/content/mastercard-checkout-solutions/documentation/tutorials-and-guides/ui-guide/img/ruu-img/3.1.png "Returning Consumer on a new device IDLOOKUP ADD CARD -WHEN SRCi REQUESTED DATA IS NOT AVAILABLE IN PROFILE ")

* Mastercard DCF is presented as a loading screen indicating that the payment is been securely processed by the Mastercard network.
* Once the payment information is secured, consumer is redirected back to the integrator.
* Consumer is prompted to add missing profile details.

<br />

> **Integration Notes**   
>
> This experience occurs when SRCi passes:
>
> * Either `PAYMENT_SETTINGS` OR `WITHIN_CHECKOUT` enum values as part of [customInputData](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#custom-input-data).  
> * AND
> * [dpaBillingPreference](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) as `FULL` OR `POSTAL_COUNTRY` but entire billing address data is not available in consumer profile.
> * OR
> * [consumerNameRequested](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) as `TRUE` but data is not available in consumer profile stored in SRC network.