# Scenario 2: Prompt to input consumer data that is unavailable in the profile with an existing card
source: https://developer.mastercard.com/mastercard-checkout-solutions/tutorial/returninguser_unrecognized_ui/scenario-2/index.md

### Scenario 2: Prompt to input consumer data that is unavailable in the profile with an existing card {#scenario-2-prompt-to-input-consumer-data-that-is-unavailable-in-the-profile-with-an-existing-card}

If an existing consumer profile does not have full billing address or first and last name associated to the card chosen for the checkout, present Mastercard DCF screen to collect the billing address for that card.
![Returning consumer on a new device](https://static.developer.mastercard.com/content/mastercard-checkout-solutions/documentation/tutorials-and-guides/ui-guide/img/ruu-img/default_2.png "Returning Consumer on a new device IDLOOKUP ")

![Returning consumer on a new device](https://static.developer.mastercard.com/content/mastercard-checkout-solutions/documentation/tutorials-and-guides/ui-guide/img/ruu-img/2.png "Returning Consumer on a new device IDLOOKUP WHEN SRCi REQUESTED DATA IS NOT AVAILABLE IN PROFILE")

* Present Mastercard DCF as a loading screen to indicate that the payment is being securely processed by the Mastercard network and redirect consumer back to the integrator.
* Consumer is prompted to add missing profile details.

> **Integration Notes**   
>
> This experience occurs when SRCi passes:
>
> * Either `PAYMENT_SETTINGS` OR `WITHIN_CHECKOUT` enum values as part of [customInputData](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#custom-input-data).  
> * AND
> * [dpaBillingPreference](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) is set to `FULL` OR `POSTAL_COUNTRY` but entire billing data is not available in consumer profile.
> * OR
> * [consumerNameRequested](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) is set to `TRUE` but data is not available in consumer profile stored in SRC network.