# Scenario 2: Prompt to input consumer data that is unavailable in the profile
source: https://developer.mastercard.com/mastercard-checkout-solutions/tutorial/returninguser_recognized_ui/scenario-2/index.md

## Scenario 2: Prompt to input consumer data that is unavailable in the profile {#scenario-2-prompt-to-input-consumer-data-that-is-unavailable-in-the-profile}

If an existing consumer profile does not have full billing address or first and last name associated to the card chosen for the checkout, present Mastercard DCF screen to collect the billing address for that card.

![Returning consumer on a repeated device-1](https://static.developer.mastercard.com/content/mastercard-checkout-solutions/documentation/tutorials-and-guides/ui-guide/img/rur-img/scenario-2.1.png "Returning Consumer on a repeated device WHEN INTEGRATOR REQUESTED DATA IS NOT AVAILABLE IN PROFILE")
![Returning consumer on a repeated device](https://static.developer.mastercard.com/content/mastercard-checkout-solutions/documentation/tutorials-and-guides/ui-guide/img/ruu-img/2.png "Returning Consumer on a repeated device WHEN SRCi REQUESTED DATA IS NOT AVAILABLE IN PROFILE")

* Present Mastercard DCF as a loading screen to indicate that the payment is being securely processed by the Mastercard network and redirect consumer back to the integrator.
* Consumer is prompted to add missing profile details.

<br />

> **Integration Notes**   
>
> This experience occurs when integrator passes:
>
> * Either `PAYMENT_SETTINGS` OR `WITHIN_CHECKOUT` enum values as part of [customInputData](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#custom-input-data).  
> * AND
> * [dpaBillingPreference](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) as `FULL` OR `POSTAL_COUNTRY` but entire billing address data is not available in consumer profile.
> * OR
> * [consumerNameRequested](https://developer.mastercard.com/mastercard-checkout-solutions/documentation/sdk-reference/common-objects/index.md#dpa-transaction-options) as `TRUE` but data is not available in consumer profile stored in SRC network.