# Search Complaints
source: https://developer.mastercard.com/india-online-dispute-resolution/documentation/testing/test-case/search_complaint/index.md

### Prerequisite {#prerequisite}

Refer to the [Search Complaints](https://developer.mastercard.com/india-online-dispute-resolution/documentation/use-cases/search_issuer/index.md#search-complaints-by-issuer-id) use case details.

API Reference: `POST /complaints/searches`

## Test Cases {#test-cases}

#### Request {#request}

    {
    "searchType":"DEFAULT"
    }

#### Response \[Test Case Success\] {#response-test-case-success}

    {
      "complaints": [
        {
          "trackingNumber": "VJKMX289IVAM",
          "issuerId": "41b85950-fe6a-4486-951a-69a5fe45bb86",
          "acquirerId": "763sf64e-087j-b0ru-6fty-368e505b435d",
          "complaintType": "POS",
          "cardType": "CREDIT_CARD",
          "transactionDate": "2023-04-28 00:00:00",
          "cardNumber": "545422003332",
          "transactionAmount": "9999.98",
          "retrievalReferenceNumber": "435465768998",
          "banknetReferenceNumber": "234354657",
          "approvalCode": "A1B5D6",
          "acquirerICA": "00000010160",
          "issuerICA": "00000010160",
          "disputeChannel": "API",
          "activities": [
            {
              "complaintStatus": "Under Investigation",
              "comments": "test",
              "updatedBy": "System",
              "updateTimestamp": "2023-04-28 00:00:00"
            }
          ]
        },
        {
          "trackingNumber": "VJKMX289IVAM",
          "issuerId": "41b85950-fe6a-4486-951a-69a5fe45bb86",
          "acquirerId": "763sf64e-087j-b0ru-6fty-368e505b435d",
          "complaintType": "POS",
          "cardType": "CREDIT_CARD",
          "transactionDate": "2023-04-28 00:00:00",
          "cardNumber": "545422003332",
          "transactionAmount": "9999.98",
          "retrievalReferenceNumber": "435465768998",
          "banknetReferenceNumber": "234354657",
          "approvalCode": "A1B5D6",
          "acquirerICA": "00000010160",
          "issuerICA": "00000010160",
          "disputeChannel": "WEB_APPLICATION",
          "cardholder": {
            "id": "609684bf-29ca-4d94-9ff1-680339f63230",
            "firstName": "Vijay",
            "middleName": "Anup",
            "lastName": "Kumar",
            "email": "vijay@mastercard.com",
            "mobile": "9975707896",
            "mobileCountryCode": "91"
          },
          "activities": [
            {
              "complaintStatus": "Under Investigation",
              "comments": "test",
              "updatedBy": "System",
              "updateTimestamp": "2023-04-28 00:00:00"
            }
          ]
        }
      ],
      "pageCount": 2,
      "pageNumber": 1
    }

#### Response \[Test Case Failure\] {#response-test-case-failure}

    {
        "Errors": {
            "Error": [
                {
                    "Source": "INDIA_ONLINE_DISPUTE_RESOLUTION",
                    "ReasonCode": "ODR018",
                    "Description": "Record not found",
                    "Recoverable": false,
                    "Details": null
                }
            ]
        }
    }
    {
        "Errors": {
            "Error": [
                {
                    "Source": "INDIA_ONLINE_DISPUTE_RESOLUTION",
                    "ReasonCode": "searchValue",
                    "Description": "Invalid input field searchValue provided in request.",
                    "Recoverable": true,
                    "Details": null
                }
            ]
        }
    }
    {
        "Errors": {
            "Error": [
                {
                    "Source": "INDIA_ONLINE_DISPUTE_RESOLUTION",
                    "ReasonCode": "searchType",
                    "Description": "Invalid input field searchType provided in request.",
                    "Recoverable": true,
                    "Details": null
                }
            ]
        }
    }